Mobile apps are not just convenient for customers, but they also give an easy way for businesses to reach, connect and communicate with their customers. Irrespective of what industry you’re from, a business mobile app can be a great way to improve customer engagement and sales for your business. On that note, today we’ll discuss the importance of having a mobile app for your garage business and how it can help you grow.
With smartphones and devices like tablets increasingly becoming popular among customers and being used to access services and buy products on the internet, it’s only a matter of time before mobile search overtakes desktop search. That means, more of your customers will be searching your business on mobile instead of desktop. A dedicated mobile app software for automobile industry can make it easy for you to reach and sell to your customers.
And if you think having a business website is enough to build a strong online presence for your garage business, think again. Your customers are on mobile, and that’s where you should be.
If you are still wondering how a mobile app or software can help your bike/car workshop grow, keep reading the article.
Top Benefits of Mobile Software for Car/Bike Garage and Similar Businesses
More Exposure Means More Business
As I said, your customers are on mobile. And the only way for brands to reach their customers is by being on mobile. Even Google now prefers mobile websites and apps over desktop variants. Today, consumers use their mobile phones for the complete buyer’s journey, from research to buying.
Mobile websites are not very convenient or attractive. You need something better, something more impressive, like a mobile app for automobile business. It will give your business more exposure online, reaching more customers and ultimately driving more sales.
It’s also important to regularly track the performance, impressions, queries, etc. of your business in order to take appropriate actions to increase productivity, which you can easily do with the right mobile Cloud Software for Bike/Car Workshop.
Make Easy for Customers to Engage
Customers like to engage with a new company before they shop from it. And they like it when brands make it easy for them to connect and find information. Your mobile app will do that perfectly. You can use the app to connect with your customers, provide information and updates, send offers, reminders, etc. Also, the app can allow customers to contact your garage and schedule an appointment.
One of the best benefits of mobile software for automobile business is the ability to make and accept payments within the app. And believe me, users find it very convenient when they can pay for services right from the app.
There are many other significant benefits of a mobile app/software for garage business. It reduces paperwork, gives you better control over business operations, helps build loyal customers, among others. Geo-fencing, which is a rather new feature, can be used by automobile businesses to send alerts/offers to the customers based on their location.
Auto Genius is a comprehensive, cloud-based automobile business software that lets you manage your workshop/garage business from mobile and helps maintain better connectivity with customers.